Hours: Mon - Sat 10-6 | Sun: Closed
Call now:  1 (501) 463-9290

FAQ

USAMobile > FAQ

General Questions

How do I order?

You can place an order through our website, or a customer service representative at 1 (501) 463-9290.

Do I need to register to place an order?

No, you can check out as a guest. Registering allows you to come back to our site to check the status of your repair.

What are my payment options?

You can pay with your Visa, Master Card, Discover, American Express, or your PayPal account. We do not accept cash, check, or money order for web or phone orders.

Where do I ship my device?

1609 Albert Pike Road Suite G Hot Springs, Arkansas

How do I cancel my order?

Call 1 (501) 463-9290 and speak with our customer service representatives. Please have your name, order number, and phone number ready.

How will my device get returned?

Return orders are delivered via USPS Priority or USPS Overnight depending on what shipping option you selected.

Why do you need my passcode?

We need your passcode to fully test all features of your iPhone.

What if I sent my product in for repair and it's still not working?

No problem, As long as the product falls under our warranty period we will repair your device.

How long is the warranty period on my repair?

We have a 30-day warranty on all defective manufactured parts. ALWAYS INSPECT YOUR PRODUCT FULLY UPON DELIVERY 

What if my device breaks after a repair?

Please let us know. If the device is out of warranty we won’t be able to cover the cost of repair but we will diagnose your issue free of charge.